Greetings Ballers,
We are aware that some users did not receive characters when they pulled Fei, Max, or Double D from the random box.
Please see below for instructions on how to handle this issue:
1. I pulled a character that I do not own.
- It directly unlocks your locked character. No issue.
2. I pulled a duplicate character but did not receive points.
- We will check your log and send out your missing conversion points of 50 on the 3/20 maintenance.
We sincerely apologize for the inconvenience.
Thank you for your continued support.
- 3on3 Freestyle