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Announcement Maintenance Event newitem Devnote
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600 Points of Login Bonus Event Extension November 24 , 2020 / 1:54 PM

Greetings Ballers,


Due to the 600 Points of Login Bonus DLC issue that occurred last week, we will be extending the

Event period for 1 more week. This is to ensure that all users will have a fair chance of getting all 

of the necessary rewards from the Event.


Note: The Sale period will remain the same.


Thank you for your understanding!


- 3on3 FreeStyle Team

[Fixed] 600 Points of Login Bonus DLC issue November 20 , 2020 / 10:52 AM

Greetings Ballers,


We have received multiple concerns from users who didn't receive the 600 Points of Login Bonus DLC that they purchased during its' release. 


Therefore, our team would like to extend our sincere apologies for the inconvenience caused.


Proper investigation is currently being conducted to ensure that all users will receive the DLC as soon as possible.


For those users who experienced the same issue and haven't reported yet, please don't hesitate to contact us by accessing the link below.


Please include your updated PSN ID as well as the transaction receipt of your purchase to avoid any delay in processing your query.


CS Link: https://joycity.oqupie.com/portals/395


- Kindly reconnect to the game to redeem the ticket successfully


As there is a delay in bringing the DLC to the game, Please try not to buy the DLC more than twice, If you purchased twice, Please avoid claiming the second ticket from your message box and request a refund to SONY


Thank you for your patience and understanding.


- 3on3 Freestyle Team

Known Issues After 11/11 Update November 12 , 2020 / 8:57 PM

​Greetings Ballers,


We have had reports that the balls users gathered from the 3on3 Mini Game disappeared from the time right after the update to 11/11 23:59 PST 

when users ended 3on3 Freestyle. We looked into the issue and fixed the bug. 

The missing balls on 11/11 will be given back to users at the next maintenance (11/18). 

Do not worry that you may collect mini game balls normally from 11/12 00:00 PST.


We'd like to apologize for the inconvenience.

Thank you for your patience and understanding.


- 3on3 FreeStyle

Known Issues After 11/06 Update November 9 , 2020 / 11:05 AM

​Greetings Ballers,


We have had reports that selected characters in the line up changes when
entering a match. We highly advise you to shuffle or change the character
after your matching is completed to avoid your character from changing
unwillingly.


We are currently looking into the issue and we'd like to apologize for the
inconvenience.


Thank you for your patience and understanding.


- 3on3 FreeStyle

Zombie Mode Ranking Reward Issue November 6 , 2020 / 5:29 PM

​Greetings Ballers,


It has come to our attention that some users were unable to receive 

 the Weekly Ranking Rewards after maintenance.


We wish to inform everyone that the rewards will send all the remaining 

 rewards on our Emergency Maintenance


Thank you for your patience and understanding.


- 3on3 FreeStyle