Dear Ballers,

We have identified an issue where the 'Carter Undercover Pack' DLC is not being displayed in-game on the Xbox platform. 

We are currently working to resolve this issue as soon as possible. 

We apologize for any inconvenience.

Thank you.

~ 3ON3 FREESTYLE TEAM​​

Hello Ballers,

We afraid to inform you that there was an issue with the automatic distribution of rewards for the Spring 3x3 Rank Mode.

Missing rewards have been sent to your mailbox.

We apologize for any inconvenience this may have caused to your gaming experience.

Thank you.

~ 3ON3 FREESTYLE TEAM​​

Dear Ballers,

We've encountered an issue where certain users are experiencing difficulty connecting to the 3on3 Freestyle game on the Xbox platform. 

After thorough investigation, we've found several solutions to address this issue so please follow the steps below:

[Delete Game Saved Data]

1. On Home, highlight the “3on3 Freestyle” app, then press menu button, then select “Manage game & add-ons”.

2. Select the “Saved data” box, then select “DELETE ALL”.

[Sign in to Only One Xbox Account]

1. Ensure that you are signed in to only one account, the one you'll be using to play 3on3.

*Logging in to multiple accounts may hinder you from connecting to 3on3 Freestyle.

We hope the issue will be resolved with the above methods and we will continue to identify any further potential issues.

Thank you!

- 3ON3 FREESTYLE TEAM​

​Dear Ballers,

Please download the latest patch to apply the following change:

- Fixed occasional crashing issues.

Thank you for your understanding and support.

~ 3on3 Freestyle Team​

​Dear Ballers,

Please download the latest patch to experience the following change:

- Fixed occasional crashing issues.

Please note that this patch is currently available only in the Europe region. We are working to make it available to all other regions as soon as possible.

Thank you for your understanding and support.

~ 3on3 Freestyle Team​