It has come to our attention that players couldn't get the Name tag by clearing the zombie mode stage and this was happened to players who have already cleared zombie event last year and this issue is intended and not a bug, we do apologize for that.
Please be informed that we have successfully fixed the issue during
the maintenance today. We have sent the Nametag to those players who cleared
the zombie mode and who did not receive it before the maintenance. Kindly check
your message box.
NOTE: Please be
informed that name tag is being sent to your name tag menu directly when they
clear the Zombie mode. If you think you didn't get one, please check
the Name tag menu.(Main menu > Management > Name tag menu).
Kindly check your inventory to make sure that
you received the necessary rewards.
Our sincere apologies for the inconvenience that it has caused and
thank you for your understanding.
-3on3 Freestyle