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  • xbox
[Fixed] 600 Points of Login Bonus DLC issue November 20 , 2020 / 10:52 AM

Greetings Ballers,


We have received multiple concerns from users who didn't receive the 600 Points of Login Bonus DLC that they purchased during its' release. 


Therefore, our team would like to extend our sincere apologies for the inconvenience caused.


Proper investigation is currently being conducted to ensure that all users will receive the DLC as soon as possible.


For those users who experienced the same issue and haven't reported yet, please don't hesitate to contact us by accessing the link below.


Please include your updated PSN ID as well as the transaction receipt of your purchase to avoid any delay in processing your query.


CS Link: https://joycity.oqupie.com/portals/395


- Kindly reconnect to the game to redeem the ticket successfully


As there is a delay in bringing the DLC to the game, Please try not to buy the DLC more than twice, If you purchased twice, Please avoid claiming the second ticket from your message box and request a refund to SONY


Thank you for your patience and understanding.


- 3on3 Freestyle Team