It has come to our attention that users are unable to receive Gold FS pack ticket (x5) reward
from the New Year Festival Event even though you own 40 badges.
We would like to inform you that the issue is fixed. Kindly check the Message box for the
unclaimed reward for New Year Festival event.
We would like to show our sincerest apology to cause such inconvenience due to the issue.
Thank you for your patience and understanding.