We have had reports that users can't receive even after successfully pressing download button. 

We would like to apologize for the inconvenience this has caused you and please be informed that 

 00:00 7/11 server time onwards, The users can successfully receive the items. In the meantime,

  already downloaded the July Plus Pack, and did not receive it, we will send the items 

possible. 

Thank you for your patience and understanding.

** July plus pack has been sent to users who couldn't find the package from their message box earlier.

-3on3 Freestyle